Impact of Managers’ Emotional Competencies on Organizational Performance

The research objective of the study is to identify if there a statistically significant effect EI competencies on organizational performance, like emotional self-awareness, achievement orientation, adaptability, optimism, and self-control one side financial, employee, operational performance other side. authors used SmartPLS software in order test questionnaires proposed hypotheses (PLS-SEM). included three main parts: scales related demographic profile respondents, most common 360-degree Emotional Social Competency Inventory—ESCI 360—to assess managers’ intelligence, measure respective organizations’ performance. data for present were collected from 80 managers medium-sized large organizations Republic Serbia. Managers required rate their intelligence using five-point Likert scale. findings indicate that two competencies, such as adaptability have positive impact while orientation has negative With this research, we tried reduce gap exists due insufficient emotionally intelligent developing countries, well existence contradictory results area so far. This delivers practical implications organizations, experts leaders how define learning material training coaching, with aim obtaining key thus increasing more adaptable optimistic are, they will be position perform an organization create employee